Within seconds of an introduction we have already formed a subconscious opinion, an opinion which will have been informed by the way someone looks, how they are dressed, their communication manner and the specific perspective of themselves that they have decided to share with us. Our opinion is also informed by our own pattern of communication and motivation, our past experiences and the current context in which we work. In recent years it has become increasingly uncommon for students of different professions to be trained at the same campus and to even socialize in the same locations. As professionals, we have been diverging.
Unfortunately, this divergence has paralleled the recognition of the importance of what is known as Human Factors, the development of our understanding in how humans learn and the prioritization of collaboration and teamwork in healthcare. We now recognize even more the importance of convergence with a common shared goal.
Can this divergence and convergence co-exist effectively or have we gone too far in separating out our training? This talk will consider some theoretical models of education and human behaviour and examine the practicalities of implementing these within the workplace. What are realistic expectations of our patients, families and staff? What are some things that would be helpful for us to know? How can we practise these to work together in effective teams? This is not easy and requires significant mental effort that needs to be enabled by others.
MB ChB MD Dip Ed FRCPCH FRACP
Maggie completed her undergraduate training at Birmingham University in the United Kingdom which was sponsored by the Royal Air Force (RAF). Before completing her clinical training in neonatology she did a doctorate in Medical Genetics at University College London and worked as an honorary clinical lecturer, which allowed her to begin to develop her interest in education. Maggie’s first substantive consultant post was at University Hospitals Leicester with a Specialist Interest in Undergraduate and Postgraduate Education. It was there that she developed an interest in simulation following a course in Boston (USA).
Maggie immigrated to New Zealand in 2008 and has been able to continue with her role as a neonatal consultant as well as developing her interest in education, clinical simulation and the role of human factors and teamwork in patient safety. Currently, she convenes the quality and patient safety vertical thread for the Advanced Learning in Medicine University of Otago Christchurch and works as Clinical Education Advisor supporting clinical SMOs in undergraduate education.